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Provider is obliged to provide the service recipient with free access to the regulations for the provision of services before concluding the contract. Therefore, before making a purchase, a mandatory "box" to be checked is that the customer has read the regulations and accepts them. Without such information and its confirmation by the user, we should not start processing the order.
The regulations should be beneficial to the entrepreneur, but at the same time their provisions must be consistent with the letter of consumer law. Please remember that some users do not read the regulations. Therefore, a good C Level Contact List solution seems to be to create additional questions and answers as well as simple explanations that will allow you to understand the rules in your store.
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This functionality will make it possible in the future to refer the customer to specific issues in accordance with the regulations applicable on the website and Polish law. We often find additional information on product cards or in the basket itself explaining the course of order fulfillment, how to resolve disputes or how to return ordered products. What exactly are regulations? Broadly speaking, it is a set of rules and standards that regulate.
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