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Microsoft recently recognized a new problem in its operating systems, caused by a new update, released on June 14, 2022. The failure affects the operation of the “Mobile Hotspot” feature and interrupts the host device’s connection to the internet. The function of the Mobile Hotspot is to allow users to share the internet used by the computer through a new access point, which can be configured to transmit a signal via Wi-Fi or Bluetooth. Read also: Internet Explorer is definitively closed by Microsoft According to Microsoft, the problem affects the Wi-Fi transmission method, which leaves only one alternative available to Internet users. Microsoft versions affected by the flaw To date, Microsoft has not announced a fix for the flaw nor has it made available a tool capable of resolving the problem. The flaw affects several versions of the company's platform, ranging from Windows 7 to Windows 11 . The fault, however, can be circumvented by the user by turning off said function.
See more: Google Chrome in companies: browser will use artificial intelligence to make important decisions Another alternative to resolve the problem is to restore the operating system to a state prior to the update released by the company and wait for a new update with the correction already made by the technology company.Consumers accumulate impressions from the moment they hear about your brand for the first time until Industry Email List long after making a purchase. At this point, we can highlight the role of the post-purchase experience in making your consumer associate your brand with familiarity and trust , resulting in greater customer loyalty and sales. By consistently providing a pleasant, helpful and resolute after-sales service , you will be differentiating yourself from the competition and presenting yourself to your customers as a useful and reliable brand , worth returning to. 9 practical tips for efficient after-sales service As we saw previously, after-sales service has a great influence on consumer satisfaction levels and retention rtes.
So, let's now move on to practical tips on how to provide a fantastic after-sales experience to engage and delight your customers. 1. Express your gratitude Thank you messages are a simple way to start post-sales, keeping customers engaged with very little effort or resources. The text should be as personal as possible and express that the company appreciates your business. Be it digital or handwritten. There are many messages that can be sent by email, placed inside the packaging or even on the invoice. And they can even be automated. It is interesting to use this communication to send all the information that a customer may need after making a purchase. From how long the product will take to arrive, where they can track the updated shipping status and how they can contact the company if necessary. Furthermore, a good tip is to link this thank you with some other form of interaction, such as a link to relevant information about the product or a website guide. It is also interesting to invite your consumer to provide feedback or answer a satisfaction survey.
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發表於 2024-3-9 16:10:38